Clear responsibilities
You know which tasks we handle and which decisions need your approval.
For property owners
Your property stays yours. We organise its daily management.
We agree on what we take care of, how decisions are made and how you stay informed. The partnership is shaped around your property’s needs.
Regular updates
Communication and financial information are part of the agreement.
Consistent care
Bookings, guests and property preparation are treated as one connected daily operation.
How we begin
From the first conversation to daily management.
A conversation
Tell us about your space, your needs and how you would like to use it.
An assessment
We review the property, preparation needs and the possibility of working together.
An agreement
We define services, responsibilities, fees, costs and owner updates.
Preparation & launch
We organise the presentation, procedures and operating schedule.
What we agree before we begin
The scope of services, fee calculation, each party’s costs, expense approvals, owner stays and the settlement process are set out in the agreement for your property.
Know what is happening at your property.
We agree on the frequency of communication and the format of financial updates from the outset. The platform we are developing will bring this information together, with personal access for the owner.
Explore the platformUseful answers
What to know before we start.
Where do you manage properties?
We assess whether we can manage a property based on its location, condition and needs. We agree on the scope of services before the partnership starts.
How is the management fee determined?
The fee and its calculation are agreed for the specific property and scope of services. The proposal will also explain which costs are included and which are charged separately.
How will I receive updates about my property?
We agree on the frequency and method of communication. The apartentia platform in development is intended to bring together the calendar and information relevant to each owner.
Can I use the property myself?
Owner stays are included in the agreement and coordinated around existing bookings. Requested dates need to be communicated before availability is blocked.
What happens if a repair is needed?
We record the issue and coordinate the actions covered by the agreement. Expense approval procedures and limits are defined before the partnership starts.
How and when are settlements made?
Settlement periods, payment arrangements and charges are defined in the agreement. Updates distinguish booking revenue, charges, actual costs and the amount payable.
How can I find out whether we can work together?
Send us the location and a few details about your property. We will assess its needs and the possibility of managing it before preparing a proposal.
Let’s talk about your property.
The location, property type and your needs are a good starting point for discussing its management.